首页 论坛 百科 博客
 
查看文章
 
标题:企业运用CRM系统可以做哪些工作?
2014-04-14 11:16:47
目前市场上的CRM软件一般都包含了潜在客户管理、客户管理、联系人管理、市场管理、销售管理、合同管理及客户服务管理等等。其中,客户管理、市场管理、销售管理和服务管理是CRM的四大主要功能。很多企业运用CRM系统主要是为了管理销售,但其实CRM只是为了企业的各个部门能够全方位地了解客户,从而更好地为客户服务,提升客户的满意度,最终达到销售额提升的目的。

 

一、为产品的研发提供数据支持

成功实施CRM的企业都运用到了CRM独有的数据存储和数据分析。客户接触最多的就是销售人员,因此销售人员将自己了解的客户信息录入系统,企业就可以持续积累客户信息资源。通过这些信息,可以分析客户的个性需求,从而挖掘出具有市场需求而目前还没有企业提供的产品品种和功能,这些数据对企业产品的未来发展提供了数据决策上的支持。

 

二、提升市场部门的营销效果

市场部门可以通过分析目前最热门的产品、客户普遍担心的问题等等,了解市场上的产品情况,以及客户购买和使用时的心理,运用CRM中已经有的客户联系方式,以及CRM系统提供的短信及邮件功能,可以为客户推荐他感兴趣的产品,基于数据库的营销方式不仅更节省成本,而且也更受客户欢迎。

 

三、提升企业内部工作效率

没有使用CRM的企业,各个部门之间因为接触的客户信息不一样,部门职责不一样,所以要处理一件事情有可能连续一段时间跟多个部门沟通,不仅耗费了时间,而且信息还掌握不全,工作效率有所下降。使用亿客CRM系统,可以根据企业的职位架构设置员工的权限,这样就既保证了信息的共享性,也保障了信息的私密性。企业内部信息能够快速流通了,沟通的时间少了,用于工作的时间多了,内部工作效率也就提升了。

 

四、管理层更快地了解财务情况

一般来说,销售人员签单了之后,会跟内勤和财务人员反馈。但是管理层要想了解客户的签单情况和回款情况,往往还要跟财务人员或者销售经理进行了解。CRM软件可以将这些信息在管理者登录系统时就显示出来,这样管理者可以随时了解企业的资金流情况。

 

五、建立标准的销售流程

由于CRM是按照标准销售流程进行研发设计的,企业在使用CRM时可以将自己的业务流程融入到CRM中,通过渐进式的销售流程,销售经理能迅速了解团队跟进客户的情况。团队中销售人员的销售能力往往因人而异,这样CRM还可以帮助总结成功的销售经验,将成功不断复制给销售新人,培养更多的销售精英。

 

客户关系管理系统虽然被大多数企业当做销售管理工具,但其实它应该是一个企业级的信息化战略,只有公司的各个部门通力合作,才能发挥它更强大的作用,特别是企业内部效率和销售业绩的提升,证明了它给企业带来的价值是看得见、摸得着的。


本文引用通告地址:http://yk2013218.spaces.tele.com.cn/articles/trackback/item/17423
类别: | 浏览(13720) 引用(4)
 
网友评论:
Matthewbug [ 匿名] (2017-08-19 02:15:23)
[url=http://betonlinereviewx.org/]review for betonline[/url] honest review of betonline betonline poker review betonline casino software review
nocbbyfut [ 匿名] (2017-07-28 20:48:20)
payday express [url=http://payday1000loans3000online.com]payday express [/url] <a href="http://payday1000loans3000online.com">pay day loans </a> http://payday1000loans3000online.com/#pgjqg http://payday1000loans3000online.com/#xteej http://payday1000loans3000online.com/#pvjmc http://englishcenter.vcp.ir/50835-%D9%85%D9%86%D8%A7%D8%A8%D8%B9-%D8%A7%D9%85%D9%88%D8%B2%D8%B4%DB%8C-%D9%86%DA%AF%D8%A7%D8%B1%D8%B4/272066-%D9%86%D9%85%D9%88%D9%86%D9%87-%D9%86%D8%A7%D9%85%D9%87-%D9%87%D8%A7%DB%8C-%D8%B1%D8%B3%D9%85%DB%8C-%D8%A8%D9%87-%D8%B2%D8%A8%D8%A7%D9%86-%D8%A7%D9%86%DA%AF%D9%84%DB%8C%D8%B3%DB%8C.html http://vjpu-issm.info/videos/item/22-instructions-for-authors/ http://glubbers.com/pair-of-glubbers-gloves-pink/#reviews http://zoopride.ru/product/korm-terrakot-dlja-vzroslyh-koshek-s-govjadinoj-i-ovoshami/reviews/ http://okapi595.noblog.net/blog/11008821.writeback
nskjeyfut [ 匿名] (2017-07-22 03:37:22)
loans online [url=http://payday1000loans3000online.com/#online-payday-loans-lei]payday advance [/url] <a href="http://payday1000loans3000online.com/#payday-loans-near-me-wif">cash loans </a> http://payday1000loans3000online.com/#zfcib http://payday1000loans3000online.com/#wbmjk http://payday1000loans3000online.com/#hefqd http://www.kadexpamproperties.com/index.php?option=com_realestatemanager&task=view_house&catid=46&id=9&Itemid=123 http://dddpi.ch/en/image/image-project-b http://www.sezonoxoti.ru/node/8328?page=105#comment-66567 http://www.k-kasagi.jp/oneword.php?itemid=2577 http://www.dengzhineng.cn/wp-admin/?newcomment_author=nvcwvvhed&newcomment_author_email=yhilbnpyvg%40mailermails.info&newcomment_author_url=http%3A%2F%2Fpayday1000loans3000online.com%2F%23payday-loans-online-hyy&replycontent=payday+express++%0D%0Ahttp%3A%2F%2Fpayday1000loans3000online.com%2F%23bad-credit-personal-loans-not-payday-loans-fnb+-+payday+loan++%0D%0A%26lt%3Ba+href%3D%26quot%3Bhttp%3A%2F%2Fpayday1000loans3000online.com%2F%23best-online-payday-loans-ynx%26quot%3B%26gt%3Bloans+for+bad+credit+%26lt%3B%2Fa%26gt%3B+%0D%0A+%0D%0Ahttp%3A%2F%2Fpayday1000loans3000online.com%2F%23mhnns+%0D%0Ahttp%3A%2F%2Fpayday1000loans3000online.com%2F%23vtvtj+%0D%0Ahttp%3A%2F%2Fpayday1000loans3000online.com%2F%23zwgrx+%0D%0A+%0D%0Ahttp%3A%2F%2Fmayanrocks.com%2Fhoobaholics%2Ffeedback%2Findex.php+%0D%0Ahttp%3A%2F%2Fremont-m.com%2Fproduct%2FDemontazh_gazovyh_plit_180%2F+%0D%0Ahttp%3A%2F%2Fwww.k-kasagi.jp%2Foneword.php%3Fitemid%3D2577+%0D%0Ahttp%3A%2F%2Fwww.mohamed-zaki.com%2Fgb%2Findex.php+%0D%0Ahttp%3A%2F%2Fzdrowiedlawszystkich.pl%2Findex.php%2Fschorzenia%2F1102%2Fgoraczka-q&action=&comment_ID=&comment_post_ID=&status=&position=-1&checkbox=0&mode=dashboard&_ajax_nonce-replyto-comment=42542c57b0
JohnnyTreva [ 匿名] (2017-07-18 18:46:20)
Hello. And Bye.
Dfyllqfut [ 匿名] (2017-07-18 17:45:17)
google.com - #000999uuquuqyshshshx
Djpercfut [ 匿名] (2017-07-18 16:19:27)
google.com - #777888iiinnnmmmzzzz
Aenibuhai [ 匿名] (2017-07-03 06:05:37)
breastfeeding after exclusively pumping tenze24.tumblr.com white round pill 10
Afunuwaag [ 匿名] (2017-06-28 12:40:39)
motilium breast milk dosage tenze24-domperidone lump in breast milk duct
Abeimidoz [ 匿名] (2017-06-26 15:21:49)
breastfeeding and formula feeding tenze24-domperidone water and hydrochloric acid
Amidakekuw [ 匿名] (2017-06-20 03:45:03)
wow rare spawn mounts tenze24-domperidone prosecute meaning in hindi
Kennadobia [ 匿名] (2017-06-17 01:46:52)
Cialis Lilly 20mg [url=http://levitra-buy-us.buylevi.com]Levitra Buy Us[/url] Cheap 80 Mg Vardenafil Hcl Foto Levitra 10 Mg [url=http://cial40mg.com/cialis-on-line.php]Cialis On Line[/url] Levitra Avis Doctissimo Route Of Administration Amoxicillin [url=http://cytotec.ccrpdc.com/best-cytotec-online.php]Best Cytotec Online[/url] Forum Viagra 100 Kamagra Shop Berlin [url=http://real-viagra-online.via100mg.com]Real Viagra Online[/url] Xenical Medicaments Et Remedes Online Acticin Buy Now [url=http://sildenafil.kamagpills.com]Sildenafil[/url] Effets Secondaires Cialis 20 Mg Clomid Cherche Personne Pour [url=http://viacheap.com]viagra[/url] Buy Cheap Cialis Online Shipped Ups Isotretinoin [url=http://priligy-online-pharmacy.priliorder.com]Priligy Online Pharmacy[/url] El Cialis Sirve Para La Mujer
Akijirodah [ 匿名] (2017-06-15 15:01:36)
causes of prolonged qt interval domperidone-tenze24.tumblr why can t some mothers breastfeed
Aihakibae [ 匿名] (2017-06-11 03:50:11)
side effects of somac 40 mg tenze24.tumblr.com milk supply decreasing at 3 weeks
Achiyupachiw [ 匿名] (2017-06-06 08:58:03)
what is motilium 10mg used for tenze24-domperidone omedar omeprazole 20 mg
Onkgrhex [ 匿名] (2017-05-25 03:17:25)
online payday loans kansas - online payday loans same day deposit mississippi online payday loans - [url=https://onlinepaydayloanquickes.com/]online payday loans open on sunday [/url]
iastthex [ 匿名] (2017-05-25 02:01:42)
anabolic fasting - anabolic steroid buy anabolics - [url=https://anabolicsteroidsnpc.com/]buy anabolic steroid online [/url]
MarvBaino [ 匿名] (2017-05-10 09:20:20)
Cialis Viagra Efficacite 500mg Penicillin For Std To Buy Cialis Comparatif Prix [url=http://byuvaigranonile.com]viagra[/url] Where To Purchase Amoxicillin Gel Kamagra Fast How To Buy Cymbalta Cheap Priligy
KennkegoCill [ 匿名] (2017-03-31 02:48:25)
Levitra Dosage Pharmacie [url=http://zoloft.usamedz.com/zoloft-order.php]Zoloft Order[/url] Priligy Erfarenheter Viagra Drug Interactions [url=http://prednisone.rxbill7.com/cheap-deltasone.php]Cheap Deltasone[/url] Viagra O Cialis Forum Prix Viagra Pfizer Pharmacie En Merignac [url=http://priligy.ccrpdc.com/buy-cheap-usa.php]Buy Cheap Usa[/url] On sale discount isotretinoin tablets online visa accepted Levitra Tarif Belgique [url=http://accutane.usamedz.com/accutane.php]Accutane[/url] Forum Cialis Achat Viragra With Noprescription [url=http://strattera.ccrpdc.com/buy-cheap-strattera-pills.php]Buy Cheap Strattera Pills[/url] Viagra For Man Levitra 10 Mg Generico [url=http://zoloft.mdsmeds.com/zoloft-online.php]Zoloft Online[/url] Viagra Rezeptfrei Bestellen Gunstig Cialis Come Cura [url=http://viagra.usamedz.com/cheap-viagra-100mg.php]Cheap Viagra 100mg[/url] Generic Secure Stendra Cod Accepted Internet Overseas Store Exeter Priligy Funziona 2012 [url=http://antabuse.rxbill7.com/order-antabuse-pills.php]Order Antabuse Pills[/url] Cytotec Vidal Eli Lilly Cialis Online [url=http://viagra.usamedz.com/viagra-samples.php]Viagra Samples[/url] Zithromax For Strep Cialis Generico Tampico [url=http://priligy.mdsmeds.com/buy-generic-priligy.php]Buy Generic Priligy[/url] Amitriptyline Without Prescription Levitra Mit Rezept [url=http://nolvadex.rxbill7.com/nolvadex-buy-online.php]Nolvadex Buy Online[/url] Comprare Cialis Generico Line Buy Zentel Tablets [url=http://propecia.usamedz.com/propecia-for-sale.php]Propecia For Sale[/url] Propecia Castillo Viagra For Sale In 3 Days [url=http://antabuse.ccrpdc.com/low-price-antabuse.php]Low Price Antabuse[/url] Prozac Zithromax Vs Amoxicillin [url=http://uspapz.com]viagra prescription[/url] Cialis Verona Buy Proscar Brand [url=http://propecia.mdsmeds.com/buy-generic-propecia.php]Buy Generic Propecia[/url] Generic Prednisone Without A Script Amoxicillin Causing Yeast Infection [url=http://prozac.usamedz.com/generic-prozac-usa.php]Generic Prozac Usa[/url] Achat Cialis En Pharmacie Vendita Cialis Ebay [url=http://cialis.usamedz.com/shop-cialis-online.php]Shop Cialis Online[/url] Secure Tabs Viagra Cilais [url=http://nolvadex.mdsmeds.com/nolvadex-cost.php]Nolvadex Cost[/url] Purchase Viagra Online From Canada Usa Direct Pharmacy [url=http://cialis.ccrpdc.com/buy-online-cialis.php]Buy Online Cialis[/url] Foro Cialis Viagra Progesterone Find From Canada [url=http://drugsed.com]kamagra gold 100mg review[/url] Order Non Prescription Drugs Online Asia Viagara Online [url=http://prozac.usamedz.com/order-prozac-tablets.php]Order Prozac Tablets[/url] Kamagra Naturel Pas Cher Mexican Pharmacy Online Buy [url=http://fra-rx.com]Cheap Cialis[/url] Propecia E Infertilidad Cialis 5mg Tablets [url=http://amoxil.rxbill7.com/how-to-buy-amoxil.php]How To Buy Amoxil[/url] Eoro Med Online Viagra Generika Rezept [url=http://strattera.mdsmeds.com/generic-strattera-usa.php]Generic Strattera Usa[/url] Viagra Udito Risks Of Generic Viagra [url=http://lasix.rxbill7.com/lasix-to-buy.php]Lasix To Buy[/url] Loss Viagra Prescription Diferencias Entre Cialis Y Levitra [url=http://zoloft.usamedz.com/zoloft-generic-name.php]Zoloft Generic Name[/url] Lasix No Prescription Brand Cialis Online No Prescription [url=http://doxycycline.mdsmeds.com/doxycycline-50mg.php]Doxycycline 50mg[/url] Buy Amoxicillin Tablets Canadian Viagra On Line Fda Approved [url=http://antabuse.mdsmeds.com/mail-order-antabuse.php]Mail Order Antabuse[/url] Cialis Tadalafil 20 Mg Viagra For Men For Home Delivery [url=http://kamagra.usamedz.com/kamagra-chewable.php]Kamagra Chewable[/url] O Posso Comprare Kamagra Clomid 3 Comprimes [url=http://levitra.ccrpdc.com/low-price-levitra.php]Low Price Levitra[/url] Cialis Oder Viagra Forum Need Provera Perlutex [url=http://prozac.ccrpdc.com/prozac-20mg-price.php]Prozac 20mg Price[/url] Take Viagra Soft Tabs What Is Cephalexin Good For [url=http://amoxil.mdsmeds.com/amoxil-pill.php]Amoxil Pill[/url] Zithromax Asthma Viagra Femenina Natural [url=http://erxbid.com]cialis urologie[/url] Clomid C Est Quoi Bebe Furosemide Vs Otc [url=http://zithromax.rxbill7.com/low-price-zithromax.php]Low Price Zithromax[/url] Cialis Generico Prezzo Farmacia Zithromax Generic [url=http://clomid.mdsmeds.com/mail-order-clomid.php]Mail Order Clomid[/url] Buy Now Online Zentel Keflex Brand [url=http://clomid.mdsmeds.com/purchase-clomid-usa.php]Purchase Clomid Usa[/url] Buy Viagra Cheap Online What Is Zithromax Used For [url=http://accutane.ccrpdc.com/accutane-buy-online.php]Accutane Buy Online[/url] Viagra 50 Mg France Viagra Zihuatanejo [url=http://zithromax.ccrpdc.com/buy-zithromax-cheap.php]Buy Zithromax Cheap[/url] Viagra Del Canada Viagra Kaufen Spanien [url=http://kamagra.mdsmeds.com/price-generic-kamagra.php]Price Generic Kamagra[/url] Stendra Online
KennkegoCill [ 匿名] (2017-03-11 22:37:00)
Como Usar El Kamagra [url=http://zoloft.ccrpdc.com/purchase-generic-zoloft.php]Purchase Generic Zoloft[/url] Que Es El Medicamento Cialis Can You Buy Furosemide Over The Counter [url=http://prozac.mdsmeds.com/fluoxetine-prozac.php]Fluoxetine Prozac[/url] Viagra Frome India Buy Clomid Made In Usa [url=http://clomid.mdsmeds.com/clomiphene-tablet.php]Clomiphene Tablet[/url] Non Prescription Colchicine V Gel Reviews [url=http://viagra.ccrpdc.com/viagra-online-fast.php]Viagra Online Fast[/url] Vendita Viagra Generico Keflex Antibiotic Side Effects [url=http://nolvadex.mdsmeds.com/nolvadex-to-buy.php]Nolvadex To Buy[/url] Caratteristiche Levitra 10 Mg Cialis Generique Fiable [url=http://levitra.mdsmeds.com/levitra-online.php]Levitra Online[/url] Diflucan Online Pharmacy Donar Sangre Precio Propecia [url=http://nolvadex.mdsmeds.com/nolvadex-cost.php]Nolvadex Cost[/url] Viagra Original Online Generic Drugs [url=http://prozac.rxbill7.com/prozac-online-buy.php]Prozac Online Buy[/url] Viagra W Overnight Shipping Impact Of Amoxicillin [url=http://zoloft.usamedz.com/buying-zoloft-online.php]Buying Zoloft Online[/url] Cialis A Prezzo Basso 100mg Water Pills [url=http://accutane.usamedz.com/accutane-for-acne.php]Accutane For Acne[/url] Fedex Shipping Doryx Australia Online Delivered On Saturday
发表评论:
姓 名: [ 登陆 ]
内 容:
验证码:
 

     
©2007 tele.com.cn